We take the pressure off your operations by handling delivery confirmation, payment security, and returns — reducing follow-ups, disputes, and cash-on-delivery risk.
Here's how we Elevate Your Current System
We collect payments on your behalf so you can focus on growing your business. Our system ensures that once a customer pays into your Paydel account, we pick up the item, deliver and authenticate the delivery, and only then are the funds released. Paydel is built for businesses that want certainty before releasing value. We help you deliver better — with clarity, control, and confidence. This builds trust between you and your customer, creating a seamless experience for both sides.
Delivery pricing
Outskirts of Nairobi
KES550
Ruaka, Rungiri, Syokimau, Ruiru, Rongai past Maasai mall, Ngong, Utawala, Ruai, Njiru etc
- Same/Next day delivery available
- We pick up from your business premises.
- Delivered by a partner courier. But we track it to ensure we see it through.
Popular
Within Nairobi
KES399
Within 20km radius of CBD
- Same day delivery
- We collect cash on your behalf.
- We pick up from your business and deliver to the client's doorstep
National delivery
KES550
Counties other than Nairobi
- Next day delivery
- We contact the client before dispatch
- We pick up from your business premises
Trusted by Kenya's biggest Brands
Software Update Coming Soon
We’ll be onboarding businesses to our upgraded platform through a waitlist. Here's what's coming:
Smarter Delivery Management
We’re introducing a smarter delivery management system for businesses that allows merchants to assign deliveries to their own riders, who can prompt customers for M-Pesa payments or record received cash in real time, reducing follow-ups, payment confusion, and operational delays.
Secure Payments with M-Chunga
Out of county payments will be secured before delivery and released only after confirmation through M-Chunga, eliminating doubt and removing the anxiety around getting conned online.
Try-Before-You-Pay Deliveries
Paydel now supports try-before-you-buy delivery workflows, where riders record what items the customer keeps, prompt instant payment for confirmed items, and clearly mark what is not picked and returning, giving businesses full clarity on sales, returns, and stock coming back.
Join the Waitlist
🚀 Paydel in Numbers
13,000+
Successful Deliveries in 2025
KES 20.0M+
Collected on behalf of clients
10+
Businesses That Trust Paydel